Performs a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ - x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-counter service and over the phone service. Types or otherwise prepares various operations reports. Handles customers with packages in cage. Maintains and audits records and files as assigned (airway bills). Review airway…